Yelp Reviews: Are They Hurting or Helping Your Business?
No one is perfect, and that includes businesses. Even the best companies will have dissatisfied customers from time to time. When this happens, it’s important to know how to respond to negative Yelp reviews to show your customers that you care. This blog post will discuss is Yelp is still relevant and tips for responding […]
5 Effective Tips to Improve your Hotel Reputation Management
Do you manage a hotel and want to improve your hotel review management? Don’t know how to do it? Then you’ve come to the right place. Reviews are social proof for hotels and other hospitality businesses and greatly impact people’s attitudes and decision-making. Understandably, hotel review management is not a simple process. However, with enough […]
Senior Living Reputation Management: Why It Matters
Choosing senior care is deeply personal. It’s not just a service—it’s a lifestyle, a home, and in many cases, a medical necessity. People aren’t just looking for luxury. They want safety. Respect. Dignity. A 2024 survey found that 82% of families research reviews and ratings before contacting a senior living facility. Another 65% say they […]
How to Track Social Media Conversations Without Spending a Dime
Your brand’s success depends on your social media reputation. A strong social media reputation can bring many benefits to your business. You can increase brand awareness and learn valuable information about your customers to improve your products or services. Some internet users take initiative to present themselves online in a way that is appealing to […]
Filing A Google Takedown For Exploitive Removal Practices
Anyone who has shared an image they regret knows the fear of resurfacing. This can be anything from a mugshot to a drunken kegstand at a college party, and unfortunately, revenge porn. A number of scam websites have been created in response to Americans’ growing comfort with sharing intimate photos. Although the photos are not […]
What Every Restaurant Owner Needs to Know About Online Reputation
If you are a restaurant manager or owner, you must provide excellent food and exceptional service for your customers. It is important to maintain a positive atmosphere in your establishment. Management of a restaurant’s online reputation is an important aspect. How important is your restaurant’s online image? Restaurants have faced unprecedented challenges in these times. […]
Why Reputation Is Your Business’s Most Valuable Asset
Reputation is everything online. This is now especially true for small businesses. Since there is so much consumerism happening on the web today and customers turning to the internet for research even before hitting the brick and mortar shops. This is the benefit of reputation management for small businesses. A functional website can only take […]
Want More 5-Star Reviews? Do These 5 Things
“We got another review on Google.” “Someone reviewed us on Yelp!” For many business owners, getting more reviews on Google can make their hearts jump into their throats in terror. They assume it’s a negative review and that they might lose business because of it. However, most customers are looking for some positive feedback when […]
Negative Reviews from Past Staff? Here’s How to Manage Them
Every company loves getting positive feedback that sings praises of all their services and features. What is difficult to digest are negative reviews which is often the case with the feedback provided by former employees. These might be unwarranted or perfectly true, but they greatly impact the company’s reputation. Handling your employee brand is something […]
What a Reputation Management Company Really Does (And Why You Need One)
What if you kept losing business because of a bad reputation? Your business reputation is controlled by how your customers perceive you on the internet. This is the first impression customers get when they find your company online. Your reviews, media, and search results in all factor into the sentiment around your business. A reputation […]