How to Manage Your Auto Repair Online Reviews: A Step-by-Step Guide
Personal referrals are the factor most consumers trust as their source of information when choosing a local business. People trust real experiences from friends, family, coworkers, and of course online reviews. Manage your auto repair business’s online reviews with ease! This comprehensive guide provides step-by-step instructions to help you respond to negative customer feedback, encourage […]
Reputational Risk 101: What Every Business Needs to Know
Reputational risk management is a critical element of a company’s risk management strategy. It involves understanding, monitoring, and managing the risks associated with an organization’s reputation so that the organization can maintain its social license to operate. This comprehensive overview will provide you with an insight into the strategic aspects of reputational risk management. Understand […]
Yelp Reviews: Are They Hurting or Helping Your Business?
No one is perfect, and that includes businesses. Even the best companies will have dissatisfied customers from time to time. When this happens, it’s important to know how to respond to negative Yelp reviews to show your customers that you care. This blog post will discuss is Yelp is still relevant and tips for responding […]
5 Effective Tips to Improve your Hotel Reputation Management
Do you manage a hotel and want to improve your hotel review management? Don’t know how to do it? Then you’ve come to the right place. Reviews are social proof for hotels and other hospitality businesses and greatly impact people’s attitudes and decision-making. Understandably, hotel review management is not a simple process. However, with enough […]
Senior Living Reputation Management: Why It Matters
Choosing senior care is deeply personal. It’s not just a service—it’s a lifestyle, a home, and in many cases, a medical necessity. People aren’t just looking for luxury. They want safety. Respect. Dignity. A 2024 survey found that 82% of families research reviews and ratings before contacting a senior living facility. Another 65% say they […]
How to Build a Social Listening Strategy That Protects Your Brand
Consumers share their opinions about your brand. Competitors are compared to each other. You need to find out about problems before they happen. But implementing a clear social listening strategy allows you to discover those conversations early so you can respond accordingly. And it gives you the ability to defend your reputation, better understand your […]
Filing A Google Takedown For Exploitive Removal Practices
Anyone who has shared an image they regret knows the fear of resurfacing. This can be anything from a mugshot to a drunken kegstand at a college party, and unfortunately, revenge porn. A number of scam websites have been created in response to Americans’ growing comfort with sharing intimate photos. Although the photos are not […]
What Every Restaurant Owner Needs to Know About Online Reputation
If you are a restaurant manager or owner, you must provide excellent food and exceptional service for your customers. It is important to maintain a positive atmosphere in your establishment. Management of a restaurant’s online reputation is an important aspect. How important is your restaurant’s online image? Restaurants have faced unprecedented challenges in these times. […]
Why Reputation Is Your Business’s Most Valuable Asset
Reputation is everything online. This is now especially true for small businesses. Since there is so much consumerism happening on the web today and customers turning to the internet for research even before hitting the brick and mortar shops. This is the benefit of reputation management for small businesses. A functional website can only take […]
Want More 5-Star Reviews? Do These 5 Things
“We got another review on Google.” “Someone reviewed us on Yelp!” For many business owners, getting more reviews on Google can make their hearts jump into their throats in terror. They assume it’s a negative review and that they might lose business because of it. However, most customers are looking for some positive feedback when […]