Yelp Reviews: Are They Hurting or Helping Your Business?
No one is perfect, and that includes businesses. Even the best companies will have dissatisfied customers from time to time. When this happens, it’s important to know how to respond to negative Yelp reviews to show your customers that you care. This blog post will discuss is Yelp is still relevant and tips for responding […]
Top Reputation Management Trends Every Brand Should Know in 2025
The digital age has put many of us front and center and easily accessible to people throughout the world. However, having this type of access or exposure means you need to consider what that personal brand will look like to people. Whether it’s your future employer, a business partner, or anyone considering doing a venture […]
5 Effective Tips to Improve your Hotel Reputation Management
Do you manage a hotel and want to improve your hotel review management? Don’t know how to do it? Then you’ve come to the right place. Reviews are social proof for hotels and other hospitality businesses and greatly impact people’s attitudes and decision-making. Understandably, hotel review management is not a simple process. However, with enough […]
Senior Living Reputation Management: Why It Matters
Choosing senior care is deeply personal. It’s not just a service—it’s a lifestyle, a home, and in many cases, a medical necessity. People aren’t just looking for luxury. They want safety. Respect. Dignity. A 2024 survey found that 82% of families research reviews and ratings before contacting a senior living facility. Another 65% say they […]
Doctor Rating Websites: WebMD and Healthgrades
In the past, gathering online reviews has been less of a priority for health care providers and clinics; however, today’s cyber-connected world has changed the game. Health care providers can no longer afford to miss what patients are saying about their practice online. Online review platforms for physicians such as WebMD and Healthgrades generate a […]
Want More 5-Star Reviews? Do These 5 Things
“We got another review on Google.” “Someone reviewed us on Yelp!” For many business owners, getting more reviews on Google can make their hearts jump into their throats in terror. They assume it’s a negative review and that they might lose business because of it. However, most customers are looking for some positive feedback when […]
