How to Delete a CVS Account

Deleting a CVS account is possible, but the option is not always clearly labeled. In many cases, CVS processes account deletions through its privacy request system rather than a simple delete button.

This guide explains how to delete a CVS account, step by step, and what to do if the option is not visible.

Step 1: Sign In to Your CVS Account

Go to CVS.com and sign in using the email address and password linked to your account. CVS requires you to be logged in to request deletion.

Step 2: Open Account Settings

Once logged in, click Account in the top menu. From there, open Account Settings, Profile, or Profile and Preferences. The exact wording may vary depending on recent site updates.

Step 3: Locate the Account Deletion or Privacy Option

Scroll to the bottom of the settings page and look for an option to delete your account or manage privacy settings.

In some accounts, CVS displays a direct Delete Account link. If you see this option, select it and follow the on-screen prompts to confirm deletion.

If no delete option appears, continue to the next step.

Step 4: Submit a Privacy Deletion Request

When a direct delete button is not available, CVS requires users to submit a privacy rights request to remove their account and personal information.

Select the option to delete your account and data. You may be asked to confirm your location and verify your identity. This is part of how CVS complies with state privacy laws.

Step 5: Confirm the Request

After submitting the request, CVS usually sends a confirmation email. Follow any verification instructions included in that message. The deletion will not proceed until verification is completed.

Step 6: Allow Time for Processing

CVS states that account deletion can take up to 45 days to process. During this period, your account may still appear active while your data is being removed from internal systems.

Once complete, your login credentials and associated personal data are deleted.

Step 7: Contact CVS Support if Needed

If you are using the CVS mobile app or cannot find any deletion or privacy options, contact CVS support directly through live chat, phone support, or by emailing [email protected].

When contacting support, clearly state that you are requesting full account deletion and the removal of your personal data.

Final Notes Before Deleting

Deleting your CVS account may remove access to prescription history, ExtraCare rewards, saved payment methods, and app features. Make sure to save or transfer any important information before submitting your request.

Final Thoughts

Understanding how to delete a CVS account often requires going through CVS’s privacy request system rather than a visible delete button.

If the delete option is available in your account settings, use it. If not, submitting a privacy request or contacting support is the most reliable solution. Keep confirmation emails until the deletion process is fully completed.