Maybe you’ve found your match. Maybe you just need a break from online dating. Whatever the reason, learning how to delete your eHarmony account is something every user should know.
This guide walks you through the process step by step, answers common questions, and clears up what really happens when you hit “delete.”
Why can’t I delete eHarmony immediately?
Here’s the catch: deleting your account isn’t as simple as clicking a button. If you’ve tried and got stuck, it’s probably because you still have an active subscription.
eHarmony requires you to cancel your subscription’s automatic renewal first. Only after that runs its course can you fully close your account.
But what if you don’t want to wait? You can reach out to eHarmony’s Help Center. Their support team may be able to guide you through ending things sooner.
How to cancel your eHarmony account
Here’s the basic flow:
- Log in. Start by signing into your eHarmony account.
- Go to your profile. Usually it’s in the top right corner of the screen.
- Find “My Settings” or “Account Settings.” This is where your subscription info lives.
- Click “Cancel My Subscription.” That’s the big step.
- Confirm. eHarmony will likely ask you to click through a few screens and confirm your decision. Sometimes they ask for feedback too.
Once you’re through those steps, your subscription renewal is canceled.
How to permanently delete your eHarmony account
Canceling your subscription isn’t the same as deleting your profile. If you want it gone for good, here’s what to do:
- Head to eHarmony’s account deletion page.
- Click the link that says “To permanently delete your profile, click here.”
- Enter your password and confirm.
After that, your account, matches, and data are wiped from eHarmony’s system.
How to hide your eHarmony profile
Not sure you’re ready to leave forever? You can hide your profile instead.
Here’s how:
- Log in to your account.
- Go to profile settings.
- Look for “Hide Profile” or “Deactivate Account.”
- Follow the prompts.
This option lets you step away without losing your connections. When you’re ready, you can unhide your profile and pick up where you left off.
What happens when you delete your eHarmony account?
Deleting isn’t just disappearing from the site. Here’s what it really means:
- Loss of matches and conversations. Once deleted, your chats and connections are gone. Swap contact info first if you want to stay in touch with anyone.
- Removed from the database. Your profile and preferences are erased from eHarmony’s system.
- Subscription canceled. Active subscriptions are ended to prevent future charges.
The decision is final. Make sure you’re ready before pulling the plug.
Does eHarmony share my information?
Good question. The short version: eHarmony doesn’t sell your personal info outright, but they do share some data in specific situations.
Here’s how it breaks down:
- With potential matches. That’s the point of the service – your profile, photos, and compatibility score are shared so others can connect with you.
- For targeted ads. Mention you love hiking and you might see ads for boots. eHarmony uses data for ad targeting, but says they don’t sell it directly to advertisers.
- For legal reasons. If required by law (court orders, subpoenas), they’ll share data.
- With service providers. Third-party companies that handle payments or analytics may see your info, but only for work-related reasons.
What stays private? eHarmony says they don’t share personally identifiable details like your email or phone number for marketing purposes. Sensitive information – like religion, sexual orientation, or political views – is also kept locked down unless you give explicit permission.
FAQs
Can I delete my account before my subscription ends?
Not directly. You need to cancel auto-renew first, then either wait until it expires or contact support to speed things up.
What if I just want a break?
Hide your profile. That way you can step away without losing your data or connections.
Will people still see me if I delete?
No. Once deleted, your profile is removed completely.
Do I lose my matches if I delete my account?
Yes. All conversations and matches are gone. Save contact details first if you want to stay in touch.
Is my information safe?
Mostly. eHarmony shares some data for matches and ads, but not sensitive personal information without your consent.
Final thoughts
Deleting an eHarmony account takes a little patience, but it’s doable. First cancel your subscription renewal, then either wait it out or go through support for faster help. From there, you can delete permanently – or hide your profile if you just need space.
Remember: your online presence matters long after you close a dating account. If you need expert help managing your digital reputation, contact NewReputation. Our team can help you protect your privacy, maintain a positive digital footprint, and make sure your online history supports your goals.
