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NewReputation Help Center / customer experience

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by Kevin James Curran, on Apr 22, 2020 6:03:12 PM

Let me put the bottom-line up front! If the ‘Buyer Persona’ isn't at the very heart of your inbound marketing strategy, you are doing it wrong. Buyers Persona is the …

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Topics:inbound marketingcustomer experience

by Staff writer, on Jan 6, 2020 9:37:05 PM

“We got another review on Google.” “Someone reviewed us on Yelp!” For many business owners, this can make their heart jump into their throats in terror. They assume it’s a …

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Topics:customer experienceecommerceReputation Management

by Admin, on Nov 10, 2019 7:43:58 PM

Nobody is 100% original. Beethoven was influenced by Mozart. Picasso depended on a Cezanne. Einstein had Michelson. Almost all of our decisions and ideas have been influenced by people we …

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Topics:customer experiencebrand promotion

by Kevin James Curran, on Nov 7, 2019 10:19:15 PM

Website optimization is important because it helps your website visitors be more successful with their visits to your website. Every visitor comes to your site hoping to answer a question, …

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Topics:seocustomer experience

by Kevin James Curran, on Oct 26, 2019 9:09:12 PM

Customer Service is the life line of any business and it is not just a department. Any business would want its customer service representative to be passionate in delivering excellent …

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Topics:customer experience

by Admin, on Oct 20, 2019 12:49:54 AM

Many enterprise companies working to outpace the competition and enhance the overall customer experience have begun incorporating AI-driven automation technologies. While automation can offer many advantages – faster response times, …

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Topics:customer experience

by Admin, on Oct 19, 2019 9:53:29 PM

Whether we’re aware of it or not, everyone is a customer for something today, from purchasing a product online, searching on Google, to booking a doctor’s appointment. As more businesses …

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Topics:customer experience