What To Do If You Are on the Do Not Call List and Still Get Calls

3 min read
Dec 6, 2023 1:20:33 PM

If you've taken the proactive step of placing your number on the National Do Not Call Registry, it can be frustrating to find your phone buzzing with unsolicited calls. In this article, we'll explore the reasons behind these calls and guide you through the steps you can take to regain control of your privacy.

Understanding the National Do Not Call Registry

Established by the Federal Trade Commission (FTC), the National Do Not Call Registry is a valuable tool designed to protect consumers from unwanted telemarketing calls. The registry is a comprehensive list of phone numbers that have opted out of receiving such calls, making it illegal for telemarketers to contact those numbers.

Enrolling in the National Do Not Call Registry is a straightforward process. Visit donotcall.gov or call 1-888-382-1222 from the phone you want to register. Once your number is on the list, telemarketers must cease calling after 31 days.

Reasons You Might Still Receive Calls

1. Time Lag in Implementation

While the 31-day waiting period is intended to give telemarketers ample time to update their call lists, there may be instances where the implementation is delayed. Some companies may not immediately refresh their databases, resulting in calls persisting after the waiting period.

2. Exemptions and Permissible Calls

It's crucial to understand that the Do Not Call Registry only eliminates some unsolicited calls. Political organizations, charities, and survey companies are exempt from the registry's restrictions. Additionally, companies with whom you have an existing business relationship or those with whom you've given explicit consent can still call you.

Steps to Take if You're Still Receiving Calls

1. Wait for the 31-day Period to Elapse

Patience is vital when it comes to the Do Not Call Registry. Allow the entire 31-day waiting period to pass before assuming there's an issue. This waiting period ensures telemarketers have sufficient time to update their databases and remove your number from their call lists.

2. Report Violations to the FTC

If you continue to receive unwanted calls after the 31-day waiting period, it's time to take action. Report the violations to the Federal Trade Commission. Visit their website or call 1-888-382-1222 to file a complaint. Be prepared to provide details such as the date and time of the call, the name of the company, and any relevant information about the nature of the call.

3. Explore Call Blocking Options

In addition to reporting violations, take advantage of call-blocking features on your phone. Many smartphones have built-in call-blocking tools that filter and block calls from unknown or unwanted numbers. Explore your phone settings to activate these features and regain control over the calls you receive.

4. Consider Third-Party Apps

If built-in call-blocking features aren't sufficient, consider using third-party apps designed to filter and block unwanted calls. These apps often provide additional features like call recording and identifying potential spam or scam calls. Explore reputable apps available for your device to find the one that best suits your needs.

Preventive Measures for Ongoing Privacy Protection

1. Regularly Update Your Registration

To ensure continued protection, periodically check and update your registration on the National Do Not Call Registry. While registrations are generally permanent, there may be instances where errors or glitches occur. Taking a moment to verify your enrollment status can provide peace of mind.

2. Educate Yourself on Exemptions

Understanding the Do Not Call Registry exemptions is crucial for managing your expectations. Be aware that the registry does not cover certain types of calls, such as those from political organizations, charities, and companies with existing relationships. This knowledge empowers you to differentiate between permissible and prohibited calls.

3. Opt for Privacy Protection Services

For comprehensive online privacy protection, consider enlisting the services of reputable companies like NewReputation. These services go beyond the Do Not Call Registry, offering a holistic approach to safeguarding your personal information online. NewReputation, for example, specializes in online privacy protection, helping you maintain control over your digital footprint.

Taking Control of Your Privacy

While the National Do Not Call Registry is a powerful tool in reducing unwanted calls, it's essential to be proactive and informed in protecting your privacy. By understanding the registry's functionality, reporting violations, and exploring additional privacy protection measures, you can reclaim control over your phone and enjoy a more peaceful, interruption-free digital experience. And for comprehensive online privacy protection, don't hesitate to contact trusted services like NewReputation to safeguard your personal information.

Get Email Notifications