How to Delete Your eHarmony Account

4 min read
Dec 13, 2023 1:38:56 PM

Whether you've found your match or are taking a break from the digital dating scene, understanding how to delete your eHarmony account is crucial. In this guide, we'll walk you through the process step by step, addressing common questions and concerns along the way.

Why Can't I Delete eHarmony Immediately?

Deleting your eHarmony account isn't as simple as clicking a button and bidding adieu. If you're wondering why you can't delete your account instantly, it's likely because you have an active subscription.

You must first cancel your subscription's automatic renewal to initiate the deletion process. This can be done by logging into your account and navigating to the subscription settings. Once you've canceled the renewal, you must patiently wait until your current subscription expires.

However, fret not if you find yourself in a situation where you're in the middle of a subscription and eager to sever ties immediately. Contacting eHarmony's Help Center is the key. Their support team can guide you through the necessary steps to expedite the process.

How Can I Cancel My eHarmony Account?

Now, let's delve into the specifics of canceling your eHarmony account. Follow these step-by-step instructions for a smooth exit:

1. Log into Your eHarmony Account:

Begin by logging into the eHarmony account you wish to delete. Enter your credentials and access the platform.

2. Go to Your Profile:

Navigate to your profile, usually in the screen's top right corner. This is your hub for account-related settings.

3. Select 'My Settings' or 'Account Settings':

Within your profile, look for options such as 'My Settings' or 'Account Settings.' Clicking on these will lead you to the next steps.

4. Click on 'Cancel My Subscription':

Once in the account settings, seek out the option that says 'Cancel My Subscription.' This is the pivotal step toward closing your eHarmony account.

5. Complete Confirmation Steps:

Expect a series of confirmation steps. These may involve verifying your decision through prompts or providing feedback. Follow the on-screen instructions to confirm the cancellation.

How Do I Permanently Delete My eHarmony Account?

Once your subscription is canceled, you can proceed with deleting your account:

  1. Go to https://www.eharmony.com/tour/faq/how-do-i-delete-my-account/
  2. Click on the link "To permanently delete your profile, click here."
  3. You'll be asked to enter your password and confirm your deletion.
  4. Once verified, your eHarmony account and profile will be permanently deleted.

How Do I Hide My eHarmony Profile?

If you want to leave eHarmony to take a break rather than a permanent departure, consider hiding your profile instead of deleting it. To conceal your eHarmony profile:

  1. Log into your account.
  2. Navigate to your profile settings.
  3. Look for an option like 'Hide Profile' or 'Deactivate Account.'
  4. Follow the provided steps to hide your profile temporarily.

This way, you can take a breather from the platform without losing all your data or connections.

What Happens When You Delete Your eHarmony Account?

Deleting your eHarmony account has several implications:

Loss of Matches and Conversations:

Deleting your account means bidding farewell to your matches and ongoing conversations. Ensure you've exchanged contact information with any connections you want to maintain.

Removal from eHarmony Database:

Permanently deleting your account removes your data from eHarmony's database. This includes your profile, preferences, and any other information associated with your account.

Cancellation of Subscription:

As mentioned, deleting your account involves canceling active subscriptions to prevent future charges.

The decision to delete your eHarmony account is a personal one, and understanding the process is crucial to a smooth exit.

Whether taking a break or moving on, following these steps ensures a seamless transition from the platform.

Does eHarmony Sell or Share My Information?

First, eHarmony doesn't sell your personal information in the traditional sense. They must hand over your name, address, or email to the highest bidder. However, they do share specific data with third parties for various purposes. Here's a breakdown:

Sharing with Potential Matches: This is the bread and butter of eHarmony's service. After all, you wouldn't be there without looking for love! Your profile information, including photos, interests, and that oh-so-intriguing compatibility score, gets shared with potential partners you've expressed interest in. Think of it as a digital matchmaking dance, where eHarmony plays the role of the suave dance instructor.

Targeted Advertising: Have you ever noticed eerily relevant ads for hiking boots after mentioning your love for the outdoors on eHarmony? That's targeted advertising. eHarmony uses your data to show ads they think you might be interested in. Still, they claim not to sell your data to third-party advertisers. It's more like renting it out for a fancy soirée.

Legal Compliance: eHarmony, like any good citizen, follows the law. If a court order or subpoena demands your information, they're legally obligated to share it. Think of it as a superhero reluctantly revealing their secret identity to save the day (hopefully not from dating disasters, though!).

Service Providers: Running a website and matchmaking service takes a village or a team of third-party service providers. These folks handle payment processing or data analytics. They may have access to your information to do their jobs. But like any good team player, eHarmony makes them swear an oath of confidentiality (think pinky promise, but legally binding).

What Stays Private?

Now for some good news! eHarmony assures users that certain types of information remain strictly under lock and key:

  • Personally Identifiable Information: Your name, address, email, phone number, and other details that could directly identify you are off-limits for sharing with third parties for marketing purposes without your explicit consent. Think of it as a VIP lounge for your most personal data.
  • Sensitive Information: eHarmony claims not to share sensitive information like your race, religion, sexual orientation, or political beliefs with anyone without your permission. It's like a vault for your most personal convictions.

Contact NewReputation for Expert Online Reputation Management

If you're concerned about the impact of your online presence, including your time on eHarmony, consider reaching out to NewReputation for expert online reputation management. Our team specializes in helping individuals maintain a positive digital footprint, ensuring that your online history aligns with your personal and professional goals. Contact us today for personalized assistance and guidance.

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